A solution developed and coded in PHP by Tridigital, Techsontap website allows clients to log and track the progress of their IT support requests.
Technicians login, accept jobs and provide clients with support services throughout Tasmania.
The website is a collaboration portal between approx 8 IT contractors allowing jobs to be moved between technicians to suit the problem.
If one technician is not strong in Windows 2003, Linux or Mac, the task is allocated to another technician.
Once jobs are logged, technicians are automatically notified via SMS, so that they can login and view the work required.
Tuesday, April 22, 2008
Tasmanet is kicking goals.
Tasmanet is a boutique ISP specialising in carrier grade wireless links for business and local government clients in Tasmania.
Tasmanet is a licensed AMCA carrier, allowing the company to sell data across links that it owns.
As Cheif Technology Officer, Tridigital not only oversees the core network infrastructure from a technical standpoint, but also guides the business unit in making and effecting policy throughout the day to day running fo the business including sales and marketing.
Tasmanet is a licensed AMCA carrier, allowing the company to sell data across links that it owns.
As Cheif Technology Officer, Tridigital not only oversees the core network infrastructure from a technical standpoint, but also guides the business unit in making and effecting policy throughout the day to day running fo the business including sales and marketing.
Wednesday, April 16, 2008
Reality Cheque!
Nope, not a spelling mistake.
Are you having problems with your business, an employee or your clients?
High staff turnover? No cashflow? Bad debts? High running costs?
Tridigital has a keen eye to spot problems within your workplace or business.
Once we have identified the issues, we hand out our Reality Cheques.
More often than not, it is the business owner and/or management ignoring the issue and our advice which is delivered bluntly, stirs people into taking responsibility for the problem and fixing it!
Are you having problems with your business, an employee or your clients?
High staff turnover? No cashflow? Bad debts? High running costs?
Tridigital has a keen eye to spot problems within your workplace or business.
Once we have identified the issues, we hand out our Reality Cheques.
More often than not, it is the business owner and/or management ignoring the issue and our advice which is delivered bluntly, stirs people into taking responsibility for the problem and fixing it!
Cashflow....!
We have all heard it before, but cashflow is the most important thing in business apart from clients.
Times are getting tough, interest rates are going up, use the following tips to ensure that you can make it through.
1. Get credit checks on your clients.
2. Only provide goods once you have received a written purchase order.
3. No mates rates.
4. Chase debts every few days, do not let clients get out to 45 days.
5. Set credit limits and terms with your clients, discuss penalties before you progress through a deal for failing to meet monthly payments.
5. Do everything in writing, no verbal deals. This goes for employees and clients.
Times are getting tough, interest rates are going up, use the following tips to ensure that you can make it through.
1. Get credit checks on your clients.
2. Only provide goods once you have received a written purchase order.
3. No mates rates.
4. Chase debts every few days, do not let clients get out to 45 days.
5. Set credit limits and terms with your clients, discuss penalties before you progress through a deal for failing to meet monthly payments.
5. Do everything in writing, no verbal deals. This goes for employees and clients.
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